HOW LONG DOES SHIPPING TAKE?
Normally between 3 and 10 business days depending on the destination.
CAN I TRACK MY ORDER?
Yes, you will receive tracking information when available.
HOW DO I CONTACT CUSTOMER SERVICE?
You can write to us at info@mercario.net
DO YOU ACCEPT RETURNS?
Yes, in accordance with our refund policy.
ARE PAYMENTS SECURE?
Yes, we use secure and recognized payment platforms.
CAN I MODIFY MY ORDER?
If it hasn't been shipped yet, we will try to help you.
DO YOU SHIP ALL OVER EUROPE?
Yes, we ship to most European countries.
CAN I RETURN AN OPENED PRODUCT?
No. For hygiene and food safety reasons, we only accept returns of unopened products in their original condition.